Change of Office Hours effective May 3, 2022

PrimeCredit Credit Card System Upgrade

Due to credit card system upgrade on 16 April 2021 from 04:00 to 05:00, credit card services including Retail and Online Purchase, Cash Advance and Prime Gems Mobile App will be temporary unavailable. Sorry for any inconvenience caused. For any enquiries, please call our PrimeCredit Credit Card Customer Service Hotline stated on the back of your card.

Important note: Customer alert - Protect against scams

If you receive a phone call, message or staff name card that claiming to work for PrimeCredit and you suspect may be fraudulent or counterfeit, please verify the suspected fraudster’s information (e.g. name and contact numbers) with us by email to [email protected]. To learn more about fraudulent promotion activities, please browse the related note in News section in PrimeCredit website.